Refund policy

TOLO CLEANING EXPRESS LLC

Privacy Policy

Last Updated: DEC . 11, 2025

At Tolo Cleaning Express LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following information:

  • Full name:  
  • Email address:
  • Phone number:
  • Service address:
  • Payment information:
  • Communications between you and our company:

2. How We Use Your Information

We use your information to:

  • Schedule and provide cleaning services
  • Communicate with customers
  • Process payments
  • Improve our services
  • Send important service-related updates

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers only when necessary to process payments, provide services, or comply with legal requirements.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information where permitted by law

6. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Tolo Cleaning Express LLC
Email: [TOLOCLEANING07@GMAIL.COM]
Phone: [407-203-3959]

TOLO CLEANING EXPRESS LLC

Terms and Conditions.

By booking or using our services, you agree to the following Terms and Conditions.

1. Service Appointments

All appointments are subject to availability. We reserve the right to reschedule services when necessary.

2. Payment Terms

  • Payment is due upon completion of services unless otherwise agreed in writing.
  • We accept approved payment methods offered by the company.
  • Late payments may be subject to additional fees.

3. Cancellation Policy

  • Customers may cancel or reschedule an appointment with at least 24 hours' notice.
  • Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.

4. Customer Responsibilities

Customers must provide safe access to the property and ensure that pets, valuables, and fragile items are secured before service begins.

5. Limitation of Liability

Tolo Cleaning Express LLC is not responsible for:

  • Pre-existing damage
  • Normal wear and tear
  • Damage resulting from faulty installations or poor maintenance
  • Loss of items not reported prior to service

6. Satisfaction Guarantee

If you are not satisfied with our service, please notify us within 24 hours of the service date. We will make reasonable efforts to address your concerns.

7. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. The latest version will be available upon request or on our website.

8. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the state in which Tolo Cleaning Express LLC operates.

9. Contact Us

Tolo Cleaning Express LLC
Email: [TOLOCLEANING07@GMAIL.COM]
Phone: [407-203-3959]

© 2025 Tolo Cleaning Express LLC. All Rights Reserved.